Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

So my mother’s phone display suddenly got messed up and she couldn’t see anything as the display turned black in many places. I have a close friend who is a really choosy guy who scrutinizes everything and he had found this place to fix his phone once and trusting him blindly and texted Hatheem right away about this phone. To my surprise the boy was very polite and friendly and replies instantly. He asked me to bring the phone to his place in Marine drive and fixed it right in-front of my eyes. He even kept me entertained by playing mashups while repairing and surprised me with a fixing video as well. A man with talent, patience and politeness is very hard to find. And that’s why I think you all should go to Genius We Fix whenever there’s a phone emergency 📲♥️ ~ Marian A
I had a really stressful experience when my Samsung S24 Ultra suddenly powered off while I was watching a movie. It completely died without any warning, which was very worrying since I rely on my phone a lot. I searched for a reliable repair shop and came across Genius We Fix, which had great reviews. I decided to give them a try—and I’m so glad I did! The team was professional and transparent. They repaired my phone right in front of me, which gave me a lot of confidence in their work. The service was quick, honest, and efficient. I’m extremely happy with the experience and truly appreciate their skill and customer care. I highly recommend Genius We Fix to anyone looking for a trustworthy mobile repair shop. Thank you, guys—you really are geniuses! 🙏🏼 ~ Mahesh W
I recently visited Genius We Fix to replace both the display and the battery on my Samsung m31 , and I couldn't be more impressed with the experience. What sets this place apart is their commitment to transparency. Unlike many other shops where your device is taken into a back room, they performed the entire repair live right in front of me. Being able to watch the process gave me total peace of mind regarding the handling of my device and confirmed that they use original parts. The technician was highly skilled, efficient, and professional throughout the process. My phone now looks and functions like brand new. If you are looking for a reliable, honest, and expert mobile repair service, I highly recommend Genius We Fix. They are easily the best in the business! ~ Nimdinu N
⭐⭐⭐⭐⭐ Highly Recommended Laptop Repair Service I would like to highly recommend Genius We Fix Repairing Center for laptop repairs. My dell laptop suddenly powered off while I was working and would not turn on, even after trying several solutions. After searching on Google and getting guidance from ChatGPT, I decided to visit Genius We Fix Repairing Center. The technician was very friendly, professional, and knowledgeable. He diagnosed and fixed the no-power issue right in front of my eyes, which really impressed and surprised me. The service was transparent, honest, and handled by a true expert. If you’re looking for a reliable and professional place for laptop repairs, I strongly recommend Genius We Fix Repairing Center. Keep up the great work! ~ hamdhan r
⭐️⭐️⭐️⭐️⭐️ Absolutely the best phone repair shop – Genius We Fix! I had a OnePlus 9R that was badly damaged, and after taking it to several other repair places, no one could fix it properly. Finally, I found Genius We Fix, and it was the best decision I made! 🙌 Their customer service is excellent – they are friendly, honest, and take time to explain everything clearly. The technicians are highly skilled, and they repaired my phone perfectly. Now it works just like brand new! 🔥 They used original parts, finished the repair faster than expected, and even checked everything before handing it over. I’m really happy and thankful for their amazing service. If you’re looking for a place that truly knows what they’re doing, Genius We Fix is 100% recommended. 💯💪 ~ lahiru r
I had my Pixel 7 Pro display replaced today at Genius We Fix, and the experience was excellent from start to finish. I arrived a bit earlier than my appointment time, but I honestly didn’t feel like I had to wait long at all. The technician, Hatheem, did the repair while I was watching, which gave me a lot of confidence and transparency. He was professional, skilled, and clearly knew what he was doing. The replacement was done perfectly, and everything is working exactly as it should — the phone looks and feels brand new again. Overall, very smooth service, friendly staff, and great attention to detail. I’m really happy with the result and would highly recommend Genius We Fix to anyone looking for reliable phone repairs. ~ Gawaskar
Exceptional Service at Genius - Highly Recommend! I initially went to another reputed place to have my phone display replaced, but they completely messed it up. My phone wasn’t functioning properly, and I was really frustrated. Thankfully, I found Genius and decided to give them a try. From the moment I contacted them, I knew I was in good hands. They did an absolutely fabulous job with my phone! The quality of their work is outstanding — I can’t even tell the display was replaced. It looks and functions just like new. The team at Genius is not only skilled but also professional and attentive to detail. I’m beyond satisfied with their service and highly recommend them to anyone who needs quality phone repairs. ~ isham i
I first learned about Genius we fix during my previous job, and when my personal laptop refused to boot up after an accidental tea spill, I knew they were the go-to experts. My laptop has been with me for years, so it's seen its fair share of use. The service from Genius we fix was fantastic from start to finish.Throughout the entire process, they kept me well-informed at every step. Even when they needed extra time for the repair, they promptly updated me and provided a thorough explanation of the issue, which I greatly appreciated. I'm so thrilled that they were able to fix my laptop, and when they sent it back to me, it was securely wrapped and protected. I highly recommend this friendly and efficient team! ~ Folks l
I would like to express my sincere appreciation to Hatheem for the fantastic job he did replacing my wife's OnePlus 8 screen. He was professional, friendly, and kept me updated throughout the process. What impressed me most was his dedication. He worked late into the night to complete the repair and even sent me a video showing the phone was working perfectly before returning it. That level of commitment and transparency is rare to find. The phone is now functioning flawlessly, and we are extremely happy with the result. Thank you, Hatheem, for your hard work, attention to detail, and excellent service. I would not hesitate to recommend you to anyone needing phone repairs. ~ Fahad M
Incredible Speed & Total Transparency! I had a fantastic experience getting my Redmi Note 13 Pro repaired here after it suffered some water damage. I was honestly worried it was a goner, but the team handled it with ease. Why I recommend them: Lightning Fast: They managed to fix the water damage and get the phone back to me in under an hour. Customer Service: The staff was professional, welcoming, and very helpful throughout the process. Full Transparency: This was the best part—they actually shared a video of the repair process with me. It’s rare to find a shop that is that open about their work. If you need a reliable, honest, and fast mobile repair service, I highly recommend them! ~ Anuruddha T
I had an excellent experience at Genius WeFix in Colombo. My phone had been switched off for nearly 2–3 weeks, and they managed to repair it within just a few hours. The entire repair process was done transparently right in front of my eyes, which made me feel very comfortable and confident about the service.💫 The technician was highly skilled, very friendly, and handled everything in a humble and honest way. The pricing was also affordable, and the service truly lived up to the shop’s name. He made my Nothing Phone (1) perfect again. Overall, my experience at the shop was simply perfect — fast, transparent, humble, and professional service from start to finish.💯 ~ MR S
I had a great experience at GENIUS WE Fix on August 6th, 2025. The owner himself handled my mobile repair, and I was truly impressed by his expertise and professionalism. I had booked an appointment to replace parts for my Samsung Galaxy F54 5G. Based on the information I provided, he had pre-ordered the parts. However, during the repair, we both realized that the internal components actually matched the M54 5G model. Without any hesitation, he quickly arranged the correct parts through his trusted vendor and had them delivered via PickMe Flash. He completed the repair promptly and right in front of me, which gave me a lot of confidence in his work. Even while attending to another customer at the same time, he managed everything efficiently without any delay. Highly recommend this shop for anyone looking for reliable and transparent mobile repair services! ~ Niloshan S
First, I called the shop. They were very friendly and told me to WhatsApp what I needed. So I sent a message via WhatsApp. After a while, they replied with the prices, which seemed okay. Their friendliness convinced me to visit the shop. I told them I’d call when I was ready to replace the display, back cover, and battery. Two weeks later, I randomly messaged saying I’d come in that day. They said okay and gave me a time. I went there, and after a short wait, he started working on my phone. I was watching and chatting with him. He was friendly from the beginning and paid attention to detail while disassembling and reassembling the phone. He was also honest with me throughout. It took around four hours, but he fixed my OnePlus 8 like it was factory reset. I’m satisfied. There are very few mobile repair shops that provide solid service—this is one of them. Thanks brother ~ Sayuru J
I recently had my phone repaired at Genius We Fix, and I must say, I had an excellent experience. The staff members were knowledgeable and professional, demonstrating their expertise by efficiently and effectively resolving the issue.Throughout the repair process, I appreciated their excellent communication. They kept me informed about the progress with images and videos, which helped me understand the work being done.The customer service at Genius We Fix was top-notch. The staff were friendly and approachable, making the whole experience pleasant. Overall, I am highly satisfied with my experience at Genius We Fix. I would definitely recommend them to anyone needing phone repair services. ~ Nuwan S
I had been struggling with a display error on my Samsung tablet for 2 years, with no success in getting it fixed despite visiting many repair shops in Sri Lanka. Finally, I found Genius We Fix, and they did an amazing job. Initially, I asked them to replace the display, but they accurately diagnosed the problem as a faulty ribbon. They honestly informed me that the display didn't need replacement, saving me over 12,000 rupees. Now my tablet works perfectly, and you can't even tell it was repaired. The technician was very genuine, easy to communicate with, and the prices were extremely reasonable. I highly recommend Genius We Fix 1000% for any phone repairs. ~ Yasiru C
I was searching for a trustworthy place to repair my OnePlus 7 Pro’s front camera issue, and a friend recommended We Fix Genius. Since I live far from Colombo, I contacted them and arranged a courier. From the moment they received my device, they kept me updated on every step of the repair process, which I truly appreciated. Their professionalism and attention to detail were outstanding. They replaced both the front camera and back glass, and the final result was so clean that I couldn't even tell the phone had been opened! Everything looks and functions just as it did before. So far, the camera is working perfectly, and I'll update this review if anything changes. Despite being a small place, their service is top-notch. The seller was also very friendly. Highly recommended for OnePlus repairs, as it's quite difficult to find reliable repair shops for these devices in Sri Lanka. ~ Das S
Let me take a moment to thank Genius - We Fix for the incredible work they did on my laptop. I had taken my laptop to several other repair shops, and everyone told me there was no hope. I had nearly given up until I found Mohammed Hatheem, the owner of the shop. Not only did he manage to bring my laptop back to life, but he also recovered all my most important files I thought were lost forever! His determination to solve the problem is truly commendable. I’m beyond grateful for the excellent service and highly recommend Genius - We Fix to anyone in need of laptop or mobile phone repairs. Thank you again for your exceptional work! You’re a lifesaver! ~ Kesavan D
Late Review. Needed to replace the battery of my iPhone 6s and to get a tempered glass. Found this shop using Google search and noticed that it had some good reviews. True to those reviews, the service was excellent. The shop was undergoing renovation at that time (March 2021) so the person (Aathi) visits the customer at their location and gets the work done. Arrived on time and got the work done fast. So far this is the tempered glass that has lasted long, usually the other ones start chipping away by now. Prices are also reasonable and did not charge anything extra or bundle the cost for visiting the location of the customer. Will definitely recommend to get your iPhone repairs done here. ~ AgentKK123
I wanted to share my experience. Choosing to repair my phone with Genius We Fix was truly one of the best decisions I’ve made. Their service was exceptional—they completed the repair within just 2–3 hours, resolving an issue that two other service providers had estimated would take up to two days. Not only was their turnaround time impressive, but their pricing was also significantly more reasonable compared to the higher quotes I received elsewhere. I’m genuinely grateful for their efficiency, professionalism, and quality of work. Highly recommended—definitely one of the best places for reliable phone repairs. ~ Zainab F
මගේ Google Pixel 6 එකේ display එක මාරු කරගන්න මම ගියේ Genius We Fix එකට. එයාලගේ වැඩ ගොඩක් පිළිවෙළයි වගේම Customer Service එක ඇත්තටම සුපිරි. ෆෝන් එක ආයෙත් අලුත් එක වගේම හදලා දුන්නා. තමන්ගේ පෝන් එකක් repair කරනාවාටත් වඩා හොදට වැඩේ ලස්සනට කරලා දුන්නා. Thank you so much ❤️❤️❤️ Highly recommended! ~ Dhanushka S
I recently got my S23 Ultra repaired at Genius We Fix and had a really good experience. Mohammed Hatheem handled the repair. I arrived around 4:30 PM and he explained that the job would take about two hours because the screen needed to be replaced with an OEM display and the camera lens also needed replacing. While he was working, he was very open and patient with all the questions I asked. We had a few honest conversations and he explained what he was doing without trying to oversell anything. It was clear he takes pride in his work. The phone was ready in about two and a half hours. Before leaving, I checked all the functions carefully and everything was working perfectly. He also fixed the back camera glass properly. Overall, it was a professional repair and a very smooth experience. I would definitely trust him with my device and would recommend Genius We Fix to anyone needing phone repairs. ~ Jaimey J
My ZTE phone was kept restating and I visited Genius We Fix as it got many positive reviews on Google. Mr. Hatheem did a wonderful job by identifying the exact issue and he rectified it within the same day. Before handing over the repaired phone to me, he cleaned the phone and accessories thoroughly, which makes the job perfect. However, a few days later, my phone was not charging again and I immediately went to Genius We Fix. Mr. Hatheem examine the issue and fixed it in quick time and he didn't even charge for the work done on the second day. I would recommend Genius We Fix as a trusted and professional mobile phone repair shop. ~ Ayantha S
Genius We Fix is hands down the best laptop and mobile repair shop in Colombo. I gave them my Samsung laptop in a truly horrible condition, honestly, it felt like a mammoth task. But from the moment I walked in, they didn’t even flinch. With a smile, the owner Hatim took my laptop and confidently assured me it could be fixed. The result? Absolutely amazing. My laptop now looks brand new and works flawlessly. The level of skill, care, and professionalism they showed is exceptional. Huge thanks to Hatim and the entire Genius We Fix team for going above and beyond. Highly recommended to anyone looking for reliable, high-quality repairs. ~ Karthick K
Lifesavers! Incredibly Fast and Professional Service! I cannot recommend Genius We Fix It highly enough! My work iPhone suddenly died on me yesterday morning, and I was in a complete panic. My entire workday depends on that phone, so I needed a fix, and I needed it fast. I brought it to Genius We Fix It, and they were amazing from the start. They immediately understood the urgency of my situation. Their technician diagnosed the problem in minutes – a faulty charging port – and got to work right away. I was absolutely stunned when they called me just a few hours later to say my phone was ready. Not only was the repair done at lightning speed, but the phone works perfectly now. To top it all off, the fee was incredibly reasonable. For their professionalism, speed, and understanding, they have earned a customer for life. If you have a phone emergency, don't even hesitate – this is the place to go! ~ ithisham m

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